Letter To Families Responding to the Four Corners Investigation

In light of the recent Four Corners investigation and the distressing realities it has brought to the surface, the following is a sample letter to share with families. This letter is designed to offer calm, transparent reassurance while reaffirming your service's commitment to safeguarding every child in your care. This letter may be used, edited, and adapted for your particular service to reassure families that their concerns are valid and their children are safe.

Dear Families,

We are writing to acknowledge a recent investigative report aired by Four Corners that has deeply impacted the early childhood sector. The program revealed disturbing activity on the dark web, where offenders have shared strategies for infiltrating childcare settings. We understand this news may be upsetting, and we want to speak to you with openness, care, and clarity.

First and foremost, we want to reassure you: your child’s safety and well-being are our highest priority. Our team is committed to creating a nurturing, protective environment where children feel safe, valued, and supported every day.

We also want to acknowledge that reports like these can evoke strong emotions: shock, fear, anger, and sadness. These are valid responses. We are here to support you and your child through any concerns or questions you may have.

What We’re Doing

We follow rigorous child-safe policies, including thorough staff vetting, supervision protocols, and mandatory reporting procedures.
Our educators receive ongoing training in trauma-informed practice, emotional safety, and protective behaviours.
We maintain open-door communication: you are always welcome to speak with us about your child’s experience or any concerns.

How You Can Support Your Child

Children may not be aware of this report, but they are sensitive to adult emotions. If your child asks questions or seems unsettled, we encourage calm, reassuring responses such as:

“You are safe. The grown-ups around you are here to protect you.”

If you need help navigating these conversations, our team is available to guide you with age-appropriate strategies.

We believe in the power of community, transparency, and shared responsibility. If you have feedback or questions or would like to speak privately, please reach out. Together, we can continue to build a safe, trusting environment for every child.

With care and commitment,
[Your Centre Name]