CHCCS400C - Handling Complaints

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mel98
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CHCCS400C - Handling Complaints

Post by mel98 » Fri Aug 28, 2015 10:50 am

Hi guys I am not feeling confident with my answer, do I need to add more information?
Question: What documentation would I keep about a complaint and who would I notify ?

My Answer: I would keep the paper work for policy and procedures in accordance's with complaints as well as the complaint from the parent, and I would inform the director about the complaint.

From Mel
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Lorina
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Re: CHCCS400C - Handling Complaints

Post by Lorina » Fri Aug 28, 2015 11:26 pm

This may help:

Grievances and Complaints

:geek:,
Lorina
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