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Product Safety Recall - Vtech Travel Mobile and Elephant Rattle

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Product Safety Recall - Vtech Travel Mobile and Elephant Rattle

There has been a product safety recall from Product Safety Australia for the VTech Baby Pack & Go Travel Mobile and VTech Baby Shake and Sing Elephant Rattle

The following will provide information on the defect, hazard and what to do.

1) VTech Baby Pack & Go Travel Mobile - Sold from 29 May 2017 to 28 November 2017

Defect:
The white part of the clamp (which attaches the mobile to a cot or play pen) may crack and weaken the clamp.

Hazard:
If the clamp fails the mobile could fall into the cot. This may pose an injury risk to the cot occupant.

What to do:
Consumers should go to Vtech Support Australia and raise a ticket on their support portal. Consumers will be given instructions as to how to return the product. Consumers will be offered a full refund (including postage).

2) VTech Baby Shake and Sing Elephant Rattle - Sold from 4 November 2017 to 27 November 2017

Defect:
In certain extreme cases (strong torsion of the ear or violent shock against a hard surface), one of the elephant’s rotating ears may detach. This exposes a small, blunt, metal rod, partially covered in white plastic, which remains attached to the toy.

Hazard:
If the ear comes off the toy, the small, plastic coated, blunt metal protrusion may cause pain if pressed against the skin.

What to do:
Consumers should go to Vtech Support Australia  and raise a ticket on their support portal. Consumers will be given instructions as to how to return the product. Consumers will be offered a full refund (including postage).

If you have any of these items please remove them from your child's area and return them, as they have defects and may cause harm to your child.

Reference:
Product Safety Australia - Australian Product Recall Information

Last modified on Friday, December 15, 2017

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