Modification Facilitating Service Delivery

[sarubini]

HI FRIEND PLZ HELP ME AM I ON RIGHT TRACk.

1)How did the modification facilitate service delivery in a cross cultural context
The modification facilitate service delivery in a cross cultural context by

• identification of people with appropriate cultural knowledge
• workplace had designed to accommodate the cultural needs
• work place policy is set up for the cross cultural context


2)How did the modification promote effective partnerships
The modification promote effective partnership by
• Formation of appropriate reference groups
• Policy/guidelines - memorandum of understanding
• Two way flow of information and resources

[Lorina]

What modification are you referring to?

,
Lorina

[sarubini]

the first question is like this

Q: Describe the process of how you reviewed and modified work practices in consultation with persons from diverse cultural backgrounds

Work practices can be modified so that it is inclusive of everyone, regardless of their linguistic or cultural background. Reflect on how this might apply in your workplace.
We can use the following ways modify work practices:
• We can form multicultural teams—with peer learning within and between multicultural teams
• Try to promote cultural awareness raising activities, for example:learning from each others’ mistakes, celebrate multicultural festivals/celebrations
• make sure there is culturally diverse employee representation in committees
• ensure the workplace is free from any culturally insensitive material
• ensure that team decision-making actively incorporates cultural considerations
• promote a culturally-inclusive environment in posters, slogans, policies and decorations.

I THINK MODIFICATION REFERS TO WORK PRACTICE.AM I RIGHT TRACK.IAM REALLY CONFUSED WITH THIS CULTURE PAPER

[Lorina]

Sounds like you need to choose a modification and implement it...so out of the points you added above, choose one to answer the questions..

,
Lorina

[sarubini]

plz give me some guidance lorina .i cant find answer any where.