The following lists useful contacts if you have a question or need support as a provider and for early learning services.
- If you need specific help administering CCS, contact the Child Care Subsidy Helpdesk on 1300 667 276 or CCSHelpdesk@education.gov.au.
- If you think a service or an individual is doing something illegal or fraudulent, contact our tip-off line at 1800 664 231 or tipoffline@education.gov.au.
- Families wishing to discuss CCS should contact Services Australia: www.servicesaustralia.gov.au/contact-us.
- Families looking for early childhood education and care should visit: www.startingblocks.gov.au.
- For feedback, questions, comments or complaints about ACECQA: email info@acecqa.gov.au or phone 1300 422 327.
- For complaints about education and care services please contact the appropriate Regulatory Authority
- If you are unhappy with the way ACECQA has handled your complaint, you can make a complaint to the Office of the Education and Care Services Ombudsman, National Education and Care Services Freedom of Information Commissioner or the National Education and Care Services Privacy Commissioner
- For questions on pay-related queries, workplace entitlements, employment conditions, workplace problems etc. Fair Work Ombudsman
- For Mandatory Reporting information: National Domestic Family and Sexual Violence Counselling Service
- For services that require support for children with additional needs including funding: Inclusion Support Program
- For communicating with families in languages other than English: TIS National
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