CEO of Major Childcare Provider Apologises for Safety Breaches at NSW Inquiry

In a moment of reckoning for one of the nation’s largest early childhood education providers, Tim Hickey, CEO of Affinity Education Group, has publicly apologised for a series of safety breaches across the organisation’s centres. His statement was delivered during a New South Wales parliamentary inquiry examining systemic issues in childcare safety and regulation.

“Safety is my primary focus,” Hickey asserted, acknowledging the gravity of the incidents while defending the organisation’s commitment to reform—even as it operates under private equity ownership.

The inquiry comes amid growing concern over the impact of profit-driven models on child wellbeing, educator conditions, and regulatory compliance. Hickey’s appearance follows mounting pressure from educators, families, and sector advocates calling for greater transparency and accountability.

Affinity’s apology signals a broader shift in the sector, where corporate providers are being held to account for lapses in supervision, safeguarding, and emotional safety. While Hickey’s remarks aimed to reassure stakeholders, critics argue that structural reform—not just rhetoric—is needed to restore trust.

The inquiry has also spotlighted the voices of frontline educators and whistleblowers, many of whom have raised concerns about under-resourcing, high turnover, and inconsistent training. These testimonies underscore the urgent need for trauma-informed practice, ratio reform, and emotionally intelligent leadership.

As the inquiry continues, sector leaders and advocates are calling for:

• Stronger regulatory oversight and enforcement mechanisms.
• Transparent reporting of incidents and compliance breaches.
• Investment in educator wellbeing and professional development.
• Co-designed safety frameworks that centre child voice and emotional literacy.

Affinity’s apology may be a first step—but for many, it’s the beginning of a deeper conversation about the future of early childhood education in Australia.

Reference: 
CEO Of Major Provider Apologises For Safety Breaches At NSW Inquiry