Conflict In The Workplace

[seep]

-what are some problem solving skills you could use in your role
 identify your job responsibilities and contributions to service delivery
 carry out your work within your defined job le and responsibilities
 seek and obtain assistance and direction as required
 work complements that of others according to olicies and rules of workplace practice
 complete activities to the standerd expected in the work place
 carry out set tasks in a positive and courteous manner
 identify resources needed to carry out your own work duties
 deal with shortage of resources according to organizational practices
 keep your work area well organised and safe in accordance with relevent standards/policies
------------------------------------------------------------------------------------------------------------------------------
12-when you are working with a variety of people,you need to understand and be aware of indvidual differences.how can you do this
 attend to others with our verbal and non verbal communication skills
 actively listen to others
 respond appropriately and with interest to others
 observe the behaviours and needs of others
 address others by their names
 acknowledge and try to understand another's point of view,concern and needs
------------------------------------------------------------------------------------------------------------------------
13-list different type of diversity areas
diversity cn include areas such as:
• gender
• age
• abilities
• lifestyles
• socio-economic status
• family structure
• personal beliefs and values
------------------------------------------------------------------------------------------------------------------------------
15-how can you share information with others in a work place
sharing information with other team members happens many time throughout the working day in relation to the care and needs of the children,the needs and expectations of parents,as well as the needs for the staff and the day to day running of the service.Educators should ensure that all information is shared and given in an appropriate and timely manner to the correct person.the correct use of service policies and procedures in relation to sharing information is essential for an effective,cooprative and trusting workplace relationship.
-----------------------------------------------------------------------------------------------------------------------------------------

16-why should you report conflict in the workplace
Reporting conflict in the workplace to your supervisor is relevent to the maintenence and development of the cooprative work place.the role as an educator in the children's services industry require the use of many cooprative workplace skills.some people would not see reporting conflict in the workplace to the supervisor as being a practice that support the development of a cooprative workplace.However,if educators do not report conflict,additional and more complex incidences of conflict can arise.
-------------------------------------------------------------------------------------------------------------------------------------------
18-give an example of some policies you may see in a children's services
 behaviour management policy
 medication policy
 grievance policy
 staff absence request policy
------------------------------------------------------------------------------------------------------------
19-give some examples of concerns you may report to your supervisor in the work place
when educators are working as part of a team,it is each person's responsibility to contribute ,by reporting concerns on a variety of aspects.All members of the team should feel they are valueable collaborator in the development of the service;this requires indvidual staff members to be well informed of service policies and procedures.
Team members not only need to understand policies and procedures,they are also required to communicate any concerns and provide feedback to the supervisor or management about the relevance of these,to the service operation.
-------------------------------------------------------------------------------------------------------------------------------
plz suggest do I need to change anything or am I on the right track

[Lorina]

Problem Solving

-how can you share information with others in a work place

-memo
-notice board
-communication book
-verbally

19-give some examples of concerns you may report to your supervisor in the work place

- staff behaviour towards children
- dealing with a parent
- a developmental delay you have observed in a child

Hope this helps,

,
Lorina

[seep]

thanks alot