CHCORG303C - Methods Of Conflict Resolution Within The Workplace

[Sandeep]

Your Assignment Module Number and Heading: CHCORG303C
Your Assignment Type: Case Scenario
Currently Working in Childcare? No
Your knowledge: Beginner

Your Question?
Provide information on each of one the following potential conflicts:
1. A staff member is always arriving late for work and in bad mood.
2. You witness inappropriate behaviour from the centre director with another staff member.
3. A parent speaks rudely to you each time they drop off their child.

You are being assessed on your ability to use the bellow appropriate methods for conflict resolution within the workplace.
- Use problem solving when necessary.
- Report conflicts regarding admn policies, practices and procedures to the supervisor.
- Report concerns regarding job responsibilities to the supervisor.

What is your answer so far or What have you done so far as an attempt to solve this question?
Step taken Potential outcome
1. Identify the problem May be he has some problem at home
Report to the supervisor


2. Define the problem
Report to the supervisor Action will be taken against the centre director according to
administration policies.

3. Define the problem I don't know
Examine the possible solution
Report to the supervisor

Description and Message:
I don't know I am right or wrong. Could you please give me additional information.

[Lorina]

Here is some information which will help answer the questions:

Grievance Pricedures - Staff

Grievance Procedures - Parents

Hope this helps,

,
L.A

[Shery]

Hi i was wondering does the "Code of Ethics" ever come into play with reporting issues within the workplace ?
as and example..
with question a) above do i
III. In relation to colleagues, I will:
1. Encourage my colleagues to adopt and act in accordance with this Code, and take action in the presence of unethical behaviors.
2. Build collaborative relationships based on trust, respect and honesty.

[Lorina]

Hi i was wondering does the "Code of Ethics" ever come into play with reporting issues within the workplace ?
as and example..
with question a) above do i
III. In relation to colleagues, I will:
1. Encourage my colleagues to adopt and act in accordance with this Code, and take action in the presence of unethical behaviors.
2. Build collaborative relationships based on trust, respect and honesty.

Yes, you make a valid point. I think with everything that we do we need to follow the Code OF Ethics. So, in the case when witnessing unethical behaviour we need to take action and report it and we also need to implement open communication with fellow colleagues in order to build positive relationships. When reporting issues in regards to fellow colleagues we need to do so in a respectfully manner as it mentions in the Code Of Ethics.

,
Lorina

[Shery]

Thanks i was hoping i was on the right track when i completed my steps ..
You Rock !!!