CHCORG303C - Methods Of Conflict Resolution Within The Workplace
Posted: Sun Dec 28, 2014 4:04 pm
Your Assignment Module Number and Heading: CHCORG303C
Your Assignment Type: Case Scenario
Currently Working in Childcare? No
Your knowledge: Beginner
Your Question?
Provide information on each of one the following potential conflicts:
1. A staff member is always arriving late for work and in bad mood.
2. You witness inappropriate behaviour from the centre director with another staff member.
3. A parent speaks rudely to you each time they drop off their child.
You are being assessed on your ability to use the bellow appropriate methods for conflict resolution within the workplace.
- Use problem solving when necessary.
- Report conflicts regarding admn policies, practices and procedures to the supervisor.
- Report concerns regarding job responsibilities to the supervisor.
What is your answer so far or What have you done so far as an attempt to solve this question?
Step taken Potential outcome
1. Identify the problem May be he has some problem at home
Report to the supervisor
2. Define the problem
Report to the supervisor Action will be taken against the centre director according to
administration policies.
3. Define the problem I don't know
Examine the possible solution
Report to the supervisor
Description and Message:
I don't know I am right or wrong. Could you please give me additional information.
Your Assignment Type: Case Scenario
Currently Working in Childcare? No
Your knowledge: Beginner
Your Question?
Provide information on each of one the following potential conflicts:
1. A staff member is always arriving late for work and in bad mood.
2. You witness inappropriate behaviour from the centre director with another staff member.
3. A parent speaks rudely to you each time they drop off their child.
You are being assessed on your ability to use the bellow appropriate methods for conflict resolution within the workplace.
- Use problem solving when necessary.
- Report conflicts regarding admn policies, practices and procedures to the supervisor.
- Report concerns regarding job responsibilities to the supervisor.
What is your answer so far or What have you done so far as an attempt to solve this question?
Step taken Potential outcome
1. Identify the problem May be he has some problem at home
Report to the supervisor
2. Define the problem
Report to the supervisor Action will be taken against the centre director according to
administration policies.
3. Define the problem I don't know
Examine the possible solution
Report to the supervisor
Description and Message:
I don't know I am right or wrong. Could you please give me additional information.