CAN'T ADD PHOTOS TO TEMPLATES

[lynjoy]

Can anyone help with how to click and drag my photos to templates. Have tried and tried and does not work for me. Thanks.

[Lorina]

Hi Lynjoy,

The photo fields and some form elements will not work properly when the pdf template is opened through the browser. You have to download the template and open it directly from the Adobe Reader and it will work. Here are the steps:

1) Go to the Download page.

2) When you download the file, right click on the download file link and choose "Save Links As" on Firefox (or) "Download Linked File As" on Safari (or) “Save Target As” on Internet Explorer.

3) Save this file in a location on your computer.

4) Now minimize your browser and go to the folder location on your computer where you saved this file.

5) Double click on the filename to open it directly using the default Adobe Reader program. This should now open the file through your Adobe Reader instead of using the browser plug-in.

Please try the above steps and feel free let me know if you need more help.

Cheers,
Lorina.

[lynjoy]

Hi Lorina,

Thankyou so much for your quick response. Now working perfectly

Lyn

[Oopie13]

Thank you so much ! I really appreciate it.

[rspfdc]

I am still having trouble. I have a mac and chrome....

[Lorina]

I am still having trouble. I have a mac and chrome....

Hi There,

We do have some of our users using an apple mac for our templates. Here is some information from previous topics on how to use our templates on an apple mac computer:

Using A Mac

If you're still having issues, let me know and we can try and figure something out.

Hope this helps,

,
Lorina