HLTHIR404D - Scenario: Sondra - Enrolling Her Child

[adriperdomo]

Hello
I had answered the questions of these case studies, I appreciate if someone give some feedback
Thanks,
Adriana

Case study 2
Read the scenario, then complete the tasks that follow.
Scenario
Sondra, an Indigenous woman, comes into your service for the first time to inquire about enrolling her child. As you hand her some forms to fill out, she appears uncomfortable and unsure of what to do.

Tasks:
1. Briefly discuss two ways you could make Sondra feel welcome and more relaxed in your service.
• Sit down and take the time to explain what the forms say.
• After explain what the forms say, ask her if she wants to come back, make an appointment, so I can help her to fill it up when she bring the information and had talked to the rest of the family.
2. What body language could you use to help Sondra feel more comfortable?
• For some aboriginal people is lack of respect when you look at them to their eyes.
• Be calm and show I have the time to explain her forms.
• Be friendly and happy to help her


Case study 3 I am not quite sure about my answers in this case! please help!!!!
Read the scenario, and then answer the questions that follow.
Case study
Arinya, an Yolngu Aboriginal educator, understands English but prefers to speak in her first language of Yolngu Matha.
Arinya has been employed at your service as part of your direct team. She takes responsibility for all communication with all Aboriginal and Torres Strait Islander people using the service.
Some educators in the service tell you they are having difficulty communicating with Arinya. They also feel that Arinya should teach the Aboriginal and Torres Strait Islander parents to speak English. They say that sometimes they would feel more comfortable if the families just did not come at all.

Questions:
1. Identify a communication issue that may be affecting the relationship between Arinya and the educators.
The issue is that the others educator excludes.
Arinya is doing the right thing with the families. She is talking in their own language as they feel more comfortable. At any moment we have the right to suggest Aboriginal people need to talk to us in English when the center has a person who can communicate with them
2. Outline three strategies you could put into place to support cross-cultural communication, and which would ultimately help you to build and maintain an effective relationship with Arinya. In your answer, outline strategies that are appropriate, and support a culturally safe environment.
• First, it is essential that educators understand the potential problems of cross-cultural communication, and make an effort to see Arinya as a positive part of the team. As she is helping to communicate with aboriginal families. It is easier for both parties.
• Second, ask Arinya to be part of the team of educator and include them in her job. She can translate what is said so everybody feel include. Development of partnership between staff will develop acceptance
• Third, we can create meetings where Arinya talk about aboriginal relationship and how is the best way to communicate with them. Even if we can talk we can learn to understand their culture.
3. Do you think racism and/or discrimination has played a part in the attitudes of the educators? Why or why not?
No. it is not racism or discrimination. It is more about be part of the team. We as part of a team don’t want to be excluded. It is not intentional, but can be manage in a better manner. Create resource and situation that facilitate partnership allow educators to feel include in the relationship between the service and the aboriginal community.
4. What legislation and policies are relevant to the issues you have discussed in questions 1 to 3?
POLICIES AND PROCEDURES
• Partnership and communicating with families:
The Laws and Regulations applicable to Early Childhood for Cultural Competence are:
The Unit Nation Convention on the Rights of the child: Australian Human Rights Commission Act 1986
The rights of Aboriginal people are protected by law
Equal Opportunity Act 2010
Racial and Religious Tolerance Act 2001
Charter of Human Rights and Responsibilities Act 2006.

[Lorina]

I think your responses for both scenarios are good!

For your second scenario, I agree with what you said that this isn't racist or discrimination. It's more able the ability to communicate between the families. Since the other educators do not understand what is being said to the families or what the families are saying it causes frustration rather than discrimination. The strategies and ideas you have come up with are good as well! It's best to use Arinya to help support communication between all educators and the families...

,
Lorina

[adriperdomo]

Thanks, Lorina you are great help always