leadership

[helenkelly]

Hi
can someone help me with this topic. im stuck in this question at the moment and i wasnt sure in my answer





Explain the following terms and how they relate to good communication from leaders;

a. Effective communication characteristics


This means to be open and honest in communicating your needs to staff. If there is a concern or something that you don’t agree with, discuss it with staff in the room straight away. Provide encouragement through verbal feedback and show appreciation. Tell staff that you like what they did or how they improve or what good ideas they have to share, appreciate their efforts and show them you care about what they have to say as well as their ideas and suggestion
Positive communication also include
-being attentive
-listening carefully
-letting the speaker finish what they want to say
-being aware some question and restating what the person has said. These help staffs to understand what has been said and give the other person a chance to explain if their meaning was different
-noticing how other respond will help you know if the conversation is going well or not
-identifying which language would best to communicate in. I you speak a different language, check to see if there is other who may speak the same language and willing to help
-express gratitude and say thank you to other in your room. A little goes a long and most of all is a role model for your team and the children.

b. Effective listening techniques
 A room leader must become more mindful of individuals needs in order to build trust relationship to the staff.
-show that you care so those team members tend to work harder and aim to exceed your expectation. Employee wants their leader who cares about their general well-being and who can be depended upon during times of professional and personal hardship
-engage yourself in matters important to your staff/employee when they share their opinion ask question and encourage them to elaborate and expand upon their perspectives and when a leader engage their self-more actively and follow up with your staff they know that you’re listening ,paying attention and attempting to understand what matter most of them.
-Be empathetic it important that you are empathetic to how distractors impact staff performance.
- don’t judge other leaders who make harsh criticisms about those with different style and they expose their immaturity and inability to embrace differences.
- be expansively mindful great leader are extremely mindful of surrounding they know how to actively listen beyond the obvious via verbal and non-verbal communication.
-Don’t’ interrupt a leader should be fair to this common occurrence .compassionate leader listen and don’t interrupt the flow of the dialogue.


c. Feedback process and methods

d. Barriers to communication in the workplace

thanks in advance