Assignment for Cluster 6: In-class Tasks
Question 5:
Explain how each of the following management responsibilities contributes to and promotes effective work practices.
Financial management:
Human resource management (HRM).:
Administrative systems and structures, and compliance/accountability/ethics management.:
Resource management:
Environmental sustainability management.:
Risk management, emergency preparedness and work health and safety (WHS) management.:
Customer service management:
Communications management:
Continuous improvement systems management:
Change management:
I attempted to answer the first two, my answers being the source from Business Of Childcare book by Karen Kearns, but I am having trouble with the rest of the answers. I looked at the back of the book and went to pages attempting to explain "communications management" and all that, but I am also a little unsure what the question is asking of me, it is not asking for a definition, just why it is important. I can't think of the answers except "well it obviously is", I have looked over this question over and over and I can't seem to get it, can anyone help me? If I could just get some links to where I should be looking I would be grateful, this question is overwhelming me at the moment.
My attempted answers which were just from the book:
Financial management:
Management has a responsibility to staff and clients to manage finances to ensure a smooth operation and ongoing viability of the service. Aspects of financial accountability may include:
Planning an annual budget that reflects the true cost of service delivery, Determining a fee structure which ensures an adequate income to offset expected expenditure both short term and long term.
Human resource management (HRM).:
Managers are responsible for having a thorough knowledge and understanding of the underpinning values, legalities, theory or research upon which policies are based, must know how policies are translated into practice, and are aware of the standard required in the workplace, such as OHS, regulations, ethical practices and quality assurance. All of this is to ensure you meet compliance.
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