Communicating with Parents- Special Issues and concerns

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Msas9062
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Posts: 1
Joined: Sun Nov 30, 2014 2:33 pm

Communicating with Parents- Special Issues and concerns

Post by Msas9062 » Sun Nov 30, 2014 3:31 pm

Your Assignment Module Number and Heading: CHCECE026
Your Assignment Type: Other
Currently Working in Childcare? No
Your knowledge: Beginner

Your Question?
Consulting with families Template-Special issues and concerns

A) describe the policy or procedures that is in place to address issues or concerns a parent has in relation to their child.
B) who is responsible for communicating special issues or concerns with the parents?
C) Describe the process used by the educator to prepare for the consultation.
D) Descibe how the process is documented?
E) Where such consultation occurs what are the mutual obligations of the educator and the parents?
F) How does the service assist families to access community services and resources?


What is your answer so far or What have you done so far as an attempt to solve this question?
I'am struggling to find answers to these questions, however i found these answers for question a) and b).
A) the service supports open communication where families staff and educators are entitled to share opinions and to have any issues examined and resolved.
b)The educator.

I have searched the interned also read through books, but can't seem to find answers.
PLEASE HELP THANKYOU!!!


Description and Message:
Communicating with Parents- Special Isuues and Concerns questions: CHCECE026


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Lorina
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Joined: Thu Nov 19, 2009 7:36 am

Re: Communicating with Parents- Special Issues and concerns

Post by Lorina » Tue Dec 02, 2014 5:07 am

Policies and Procedures are put in place in all centres on basically each and every task, duty or issue that may arise within the service. The policy outlines the necessary steps that needs to be taken in order to do the task, duty or handle the issue. The steps outlines in the policy are in accordance with the law and regulations and need to be understood by each educator.

For your question you will need a policy to help answer your question. Since you don't work in a centre, you can always search for one and usually you'll be able to find a centre's policy you can work from. All centres have similar policies and the only difference would probably be the overall name, a few steps and who to report too but overall centres have the same policies. I found the following you can work from:

FAMILY AND STAFF COMMUNICATION,FEEDBACK AND COMPLAINTS PROCEDURE (page 67 or scroll down until you find this heading).

This policy details the necessary steps need to be taken for a family to communicate with staff. Hopefully you can use this to help answer your questions.

:geek:,
L.A

lililand
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Posts: 3
Joined: Fri Aug 31, 2018 1:39 pm

Re: Communicating with Parents- Special Issues and concerns

Post by lililand » Tue Nov 27, 2018 11:54 am

Hello there,
Need help!
How does the service assists families to access community services and resources?
Please explain how parents obtain a copy of this policy- Is it given when they first enrol? How? Can it be accessed at any time?

Thanks

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