CHCECE016 - Imogen scenario

[NANDU]

Hi can anyone please tell me what I have answered is right and could I add something more to it?
Imogen
Imogen (2.6yrs) was not her usually bubbly self yesterday and Irene, the educator is surprised to see her arriving with her father. Irene’s greets Imogen and her father while she scans Imogen. She is very pale and lethargic, has a runny nose, watery eyes and is hot to touch.
When Irene questions Imogen’s father he tells her in an annoyed tone that Imogen kept everyone awake last night because she couldn’t sleep. He suggests that she might be ready for a sleep right away.
Irene suggests to the father that Imogen should not be at the centre as she is unwell and may be contagious. Father becomes immediately angry. “Well she can’t go home, I have an important meeting and my wife is out of town on business”. Irene then asks if a relative or friend could care for Imogen today. Father responds: “No, that’s what we pay you to do. I don’t know why you’re making such a big issue of this. She’s just has a runny nose. If you put her to bed she’ll probably sleep for hours, so it’ll be an easy day’s work for you.”
Father then kisses Imogen and hurries out the door. Imogen, sensing the tension begins to cry. Irene comforts Imogen and goes to find her supervisor to tell her what has happened. Irene’s supervisor is annoyed with her: “Irene, you know the policy. You should have insisted that Imogen could not attend today. Put Imogen down for a sleep and then go and ring her mother and see what time she’ll be back.”
Irene walks away still holding Imogen’s hand and wondering what she could have done to change the outcome.

Question
If you were Irene’s supervisor, what feedback would you give her in relation to her actions?

Answer: Irene should be firm when it comes to a child's health issue. She cannot allow Imogen to attend the service as she can be contagious. Irene should have at least asked the father if Imogen had any medication that would help improve her condition. She could have shown the exclusion policy and tried to convince the father. If the father still disagreed, Irene could have asked him to meet the supervisor.