Legislation and policy
Access and apply the service police relating Privacy and confidentially policy and the ECA Code of Ethics when answering questions related to the scenarios blow.
SICK
Anna and Ben are the parents of 2 yrs twins. the twins attend the centre four days per week. About six weeks ago the twins attendance started to become quite erratic.
They would arrive late and pick up time varied from early to very late. instead of arriving with Anna and being collected by Ben the children would often arrive with their grandmother or aunt and be collected by Ben's brother.
The twins have become more and more unsettled over this period.
None of the family members have offered any explanation for the change.
Q.1 Is this a privacy issue? Why or Why not??
Q.2 What should the carer do??
Late fees
The Smith family have always paid their fees on time but are now three months in arrears. In accordance with service policy a payment plan has been put in place to help them catch up.
The carer notices that both Mr and Mrs Smith seem to be anxious and preoccupied. the carer wonders whether he should ask if the family require further assistance.
Q.1 Is this a privacy issue? Why or Why not??
Q.2 What should the carer do??
Over-indulged
Ali(3.6yrs) is an only child and an only grandchild. According to his carer he is very over-indulged and as a result is demanding, unco-operative, has poor self skills and if often rude to the carers.
The carer, Gaye, decides to speak to Ali's parents about their child rearing practices. especially in relation to discipline and self-help skills. Gaye was surprised when Ali's father responded by saying "How we choose to raise our child is none of your business. You are simply here to care for fim when we are at work"
Q.1 Is this a privacy issue? Why or Why not??
Q.2 What should the carer do??
Immunise
Lia's mother is completing the enrollment form for her daughter. one of the questions on the form relates to Lia's immunisation status. Lia'mother refuses to answer the questions as she believes it is privacy issue and her choice whether or not she has Lia immunised.
Q.1 Is this a privacy issue? Why or Why not??
Q.2 What should the carer do??
Thank you for your help. Im very appreciate that.
