BSBSUS401- Case Study Help

[Tahz_14]

Hi,
everyone I was just wondering if anyone could help with this assessment have tried to do it and researched about it but nothing comes up.
Thanks

Case study
Thuy works at the head office of Holiday Homes, a chain of small boutique hotels. Over the last three months, she has been implementing a water-saving program at one of their recently acquired hotels in a country town that is currently experiencing difficult drought conditions. As part of the program, she has implemented the following initiatives:
• Installation of dual-flush toilets
• A maintenance review to check for leaks (several leaks were identified in the laundry plumbing and some guest rooms)
• Staff encouraged to use eco settings in the hotel laundry to reduce water usage
• Staff encouraged to reuse grey water for maintaining trees and shrubs in the hotel gardens.
As part of the program, Thuy has been receiving regular reports from their water provider, and their water usage is steadily decreasing compared to the same months in previous years. In the first month, they were 15 per cent down on the previous year, 25 per cent in the second month and 17 per cent in the third month. The water savings have already offset around 40 per cent of the cost of the new toilets, but the old ones needed to be updated anyway.
Despite the water savings, Thuy is a little disappointed. Her initial target was that they would save up to 40 per cent of their water usage. She decides to conduct a review of the program, including monitoring activities in the laundry to confirm they are using the eco setting and grey water.
After discussions with the laundry gardening staff, Thuy makes an interesting discovery. The laundry staff are using the eco setting for lightly soiled loads, such as the daily wash of hotel sheets and towels, but are finding it insufficient for heavily soiled loads, such as kitchen towels and tablecloths. However, the gardening team feels that there is too much soap residue in the water, so they are not using the grey water and are continuing to water the garden with mains water, but they are following local water restrictions.
Thuy returns to head office a little dispirited. After a chat with her supervisor, she realises that a 20 per cent reduction is a significant achievement in three months, even though she has not achieved her long-term target. Thuy agrees to produce a report for her supervisor, summarising progress in the water-reduction program and making some recommendations for improvements that will allow her to achieve a more realistic target in the next six months.

Questions
2. A summary of target results for the three months so far.
First month- 15% down from the previous year
Second month- 25% down
Third month- 17% down
Overall per cent from three months- 57%

3. A summary of achievements.

4. Suggested improvement.

5. Revised Targets.

6. A communication plan to internal and external stakeholders, including who the target of the communication is, what method will be used and a brief outline of the content.

7. A summary of lessons learned from the program to date