Early childhood services are legally required to notify the Regulatory Authority on certain incidents, complaints and changes to the service.
Under the National Law, approved providers must notify the Regulatory Authority about a range of issues, including any:
- complaints alleging the National Law has been breached or a serious incident has occurred at a service
- serious incidents
- circumstances at the service which pose a risk to the health, safety or wellbeing of children
- any incident or allegation that physical or sexual abuse of a child or children has occurred or is occurring while the child or children are being educated and cared for by the service.
When notifying the Regulatory Authority it's important to include as much detail as possible so the department can quickly and accurately assess what (if any) action needs to be taken.
Regulatory Authorities administer the National Quality Framework (NQF) in each state and territory, usually as part of that state or territory’s education department or agency.
For more information: Contact Your Regulatory Authority