CHCRF301E - Enrolement and Orientation Process

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jpp1
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Posts: 18
Joined: Tue Oct 09, 2012 12:03 pm

CHCRF301E - Enrolement and Orientation Process

Post by jpp1 » Fri Feb 01, 2013 5:44 pm

Your Assignment Module Number and Heading: Assessment 1
Task 1 Transitions
CHCRF301E Work effectively with families to care for the child.

Your Assignment Type: Other
Currently Working in Childcare? Yes
Your knowledge: Basic Knowledge

Your Question?
Please help

What is your answer so far or What have you done so far as an attempt to solve this question?
have answered most information but know there must be more

Description and Message:
Assessment 1
Task 1 Transitions
CHCRF301E Work effectively with families to care for the child.


Please can anyone go over this for me just not getting much support from work my childcare is shutting down no one really happy to help i havent answer on some of them will go back and have a go later.
1. For this task you are required to explore the enrolment process used in your service. You will need to sight or obtain a copy of the enrolment form and information provided to parents prior to and at the time of enrolment. You will also need to interview a staff member who is responsible for enrolment/orientation.




What information is provided prior to enrolment?
Explaining the service this could be done by way of a phone call, walk in or through the web site. It is an opportunity to share information.

• Finding out the family needs and expectations. (Special needs, Family’s cultural/or linguistic background for families. Service may need to seek external support in the enrolment orientation process).
• Inclusion support options
• Information about staff
• Programs offered
• Fee Structure
• Programming
• Hours of operation.
• Where to find specific details, Polices/procedures online.
• What goes on throughout the day at the centre.
If the intrest in the centre is by a walk in we can enhance it by a personal tour of the rooms , and environment and equipment can be shown. Show the parent the daily info sheet, go through the daily routines, talk about how you can accommodate the same routine from home to here (if possible) show the sleeping area, nappy change area, playroom environment etc.
• The storage area. (bags, personal belongings).
• Where sign in sign out sheets are, any information books, and parent board. Explaining why these are available and the importance they have in relation to the program and/or the centre.
• The layout of the room. Explaining why each area is there and what development they promote (blocks, dramatic play etc).
• The change area . Toileting/nappy change proceedures.
• The Kitchen area. How food and bottles are stored. ( are expecations we have of the parent inregards to bottles ( named and placed in fridge on arrival). Food ( lunch boxes to be named and placed in fridge).



b. What information is provided at time of enrolment?

It has to be made clear that enrolling the child the parent is also agreeing to co-operate and comply with the relevant service policies and procedures. And to ensure the parents are aware of their obligations and their rights.
• Operational and information requirements (hand book)
• Arrival and departure
• Accident, illness and emergeny
• Immunization status and exclusion requirements
• Nutrition
• Occupational health safety
• Childrens health,safety and wellbeing
• Supervision duty of care
• Child protection regulations
• Excurision/visits
• Curriculum complaints proceedures
• An enrolment pack. (enrolment form )
• Statement of philosophy.( each child is seen as an individual with individual strengths, needs and interests. programming is based on the children’s developmental levels; their strengths, needs.
• Information about account (ccb,ccr).

• Explain about compulsory information required.
• Compulsory information required by law in relation to details of the child and family, including
Immunization status and custodial arrangements as set out in state/territory legislation
• Compulsory information as set out in federal and/or state/territory legislation for the purposes of child care benefits or other fee subsidies.
• Voluntary information, Childs rountines, strengths and needs health etc.



C. Explain the enrolment process.
e.g Who conducts enrolment, What additional information is required for children under 2 years.

Answer. The family approaches the childcare service
The Centre Director or Manager shows the family around the service explaining the service identifying the family’s needs. (days/time child will attend) If an interpreter is needed we contact service Inclusion Support Agency The Inclusion Support Agency (ISA) is funded by the Commonwealth Department of Families, Community Services and Indigenous Affairs, to assist childcare services to build their skill base and capacity to create an inclusive environment to all children including children with additional needs. This includes: * Children for Cultural and Linguistic diverse backgrounds, .
The Family lets them know they would like to enroll their child .
Appointment is made with the Director/Manager.If the Director/manger is made aware that the child/siblings are coming with the parent/parents on that day the Director will try and arrange activities where a carer can occupy them so the parents are not distracted. Creating an atmosphere showing respect and professionalism Information is provided to the parents about operational and information requirements. While Providing information in the enrolment also gathering information is just as important. Collecting information for enrolment can use a range of strategies: forms to complete, discussions to ask questions and exchange information, Enrolment package is given it must be made clear that by enrolling their child the parent is also agreeing to co-operate and comply with all relevant policies and procedures. It is explained that during orientation process the Director will assist parent/parents to complete forms, check medical information etc.,and will discuss important information including childcare centre fees such as CCB- Child care benifit from centre link CCR- Child care rebate paid quarterly direct to service., policies, daily rountine for the childs room and day care centre programs. If a child is under the age of 2 years additional information will be required sleep rountine,do they have breast milk or normal milk, do the have a special blanket, do they need to be patted to sleep. If the child was to have a specific medical condition such as Asthma authorization is sought on enrolment form a medication policy protects both child and carers and procedures in relation to administration of medication would be followed. Additional information can be taken at this time such as service or support workers needed.


d. Explain the orientation process
How long does this process take?

Depends on parents situation allow time for parent and child to be apart of the programe 30 minutes to 1 hour Extra visits can be offered.



How often is parent/child asked to visit?
Open Door Policy

Parents are encouraged to help their child’s transition by taking the child to visit the Centre a few times prior to leaving them. These visits may only be for up to a half hour or hour at a time and at different periods of the Centre day. Both parents and child then receive an overall picture of the Centre day and have plenty of opportunity to ask questions and “absorb” the Centre environment together. This is also an ideal time to go over enrolment forms together – the Director will help parents to complete forms and utilize an Interpreter Service if necessary at this time. 

After these visits, parents may try leaving their child for short periods,Ten minutes to half hour to demonstrate and reinforce to the child that the parent will return.

• What happens during the orientation process?
During the orientation process parents and carer’s will observe the child and work together to ensure the process’s time period is appropriate for the child. Ie. If the child appears that she/he needs more or less time than previously arranged to settle into the program.

All parents are encouraged to phone the Centre at any time to discuss the progress of their child.

If a child is identified as having difficulty settling into the Centre by the parent, carer or Director, further discussion with the Director, carer and parent is encouraged to plan positive strategies to enable the orientation to proceed successfully.(Parent could spend some time settling the child at a favoured activity before leaving).


Centre Director or Manger will
• Assist parent/s complete enrolment forms, medical forms and sign service Policy documents.
• Check the child‘s medical history/emergency contacts, cultural requirements.
• Discuss the role of the Director or Manager in the service.
• Discuss the role of other staff in the service.
• Inform parent/s of timetable, routines, and service policies.
• Discuss the possibility of the parent/s involvement in the service.
• Discuss the child‘s additional needs, such as medical equipment, interpreter service or support worker.
• Inform parent/s of the fee structure and payment system.
• Take parent/s on a tour of the service, introducing them to all staff.
• Inform parent/s that the service has an ̳open door‘ policy and should be used as a support base for other services to assist the family.

Room Leader and Assistant will
• Get down at the child‘s level and talk with the child.
• Warmly welcome the family into the room.
• Begin to build a relationship with the family.
• Discuss programs and routines for the room.
• Discuss the child‘s additional or special needs, cultural requirements and personal idiosyncrasies.
• Offer planning documents for observation.
• Discuss the use of record keeping and observation to document the child‘s developmental progress.
• Discuss safety, health and hygiene policies.
• Discuss the child‘s storage of personal belongings.
• Discuss room requirements (sleeping bag, lunches and morning and afternoon teas).
• Introduce the child to other children.
• Explore the indoor and outdoor environment and discuss the purpose of several activities.
• Begin to build the family‘s and the child‘s confidence in you.

Parents/Guardians will
• Fully inform staff of medical history and requirements or needs of the child.
• Provide emergency contact names and addresses.
• Provide home and work contact numbers.
• Inform staff of the child‘s vaccinations records.
• Inform staff of the family‘s cultural heritage.
• Inform staff of people who may or may not collect the child.
• Provide staff with a copy of court orders if necessary.
• Remain with the child as they explore their new surrounds.


How do carers go about establishing a relationship with the parent?
Answer An open and empathetic attitude toward the parent will help the carer to communicate with them a little better. by asking the family questions shows that the carer is interested and committed to providing quality care.
• Does the child have any special toy or security blanket to take to bed?

• Has the child a particular word to indicate that he or she wants to go to the toilet?
• What food does the child like or dislike, and does he or she have any allergies?
• Does the child enjoy a particular activity or have a special interest?

• What are the child‘s favourite stories or songs?

• Does the child have any particular fears?
• Greet them warmly.
• Don’t make them feel uncomfortable
• learn parents‘ names and take the time to get to know something about each parent.
• Don‘t wait for the parent to start a conversation ( some parents may be shy or a little intimidated).
• Keep in contact with the parents in the form of notes, bulletin boards, news letter, or phone call to ask if the parent has any requests or needs, concerns about their child
If the carer is unavaible on arrive and depart times.
• Be positive — always be positive about the child
• Maintain a high standard of professional ethics in communicating with parents. confidentiality is of utmost importance and parents must be reassured that what they say to the carer will be held in confidence.


How is information about the child and family shared with other team members?

Answer.


How do you manage situations where the child does not settle as expected?
Answer. An Early childhood professionals will need to work with parents to discover a ritual that suits the child. For example, one child might settle more quickly if there is a short goodbye while another may need the parent to stay for a longer period before departing.
Some children demand quite elaborate separation routines that must be followed each day, while some depend on a familiar comforter to support them through the transition.

• How do you manage situations where the parent is also distressed or uncooperative?

Answer Reassure the parent that everything will be okay and its a normal stage of separation. Remind the parent/s that consistency will help establish a routine much quicker than routines that are haphazard and inconsistent, making the child feel insecure and unsure.
• Explain that Some children initially transition very well into an early childhood service but then get to day three or four and start becoming distressed on arrival, clinging to the family member dropping them off. This often happens because, by day three or four, children remember that this is the place where mum, dad or sister leaves them. The good thing is, through gentle encouragement, the child soon remembers that the family always comes back again to collect the child.


Q.Write a detailed report for the above questions. Critically analyse your findings, for example:
Are there any strategies that could be put in place to make the process of enrolment and transition easier?
Does the process allow enough time for parent, child and educator to get to know each other?

?????? WILL BE THINKING LONG AND HARD ABOUT THIS ONE :sweating:
Last edited by Lorina on Sun Feb 03, 2013 6:42 pm, edited 1 time in total.
Reason: topic heading has been edited and assignment heading edited.


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Lorina
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Re: Work effectively with families to care for the child

Post by Lorina » Sun Feb 03, 2013 6:39 pm

How is information about the child and family shared with other team members?
This could be done during a staff meeting. During staff meetings there should be opportunities for room leaders to discuss new children that have been enrolled within the group with other staff.
Are there any strategies that could be put in place to make the process of enrollment and transition easier?
Does the process allow enough time for parent, child and educator to get to know each other?
The only thing I could of is for the director to introduce the parent to the team who will be looking after the child. The room leader should be provided with an opportunity to interact with the parent and child, ask their own questions about the child, answer any concerns parent may have and go over daily routine, programming etc. The room leader should be involved in the orientation process for the family to make it a smooth transition for the child.

Ok, so the information you collected is great! It is very detailed and it answers the questions... All you have to do is use this information and make a report from it. I am adding a link below on a step by step guide on how to write a report. This should help you sort through the information you gathered and add it into your report.

http://www.canberra.edu.au/studyskills/writing/reports

Hope This Helps,

:geek:,
L.A

jpp1
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Posts: 18
Joined: Tue Oct 09, 2012 12:03 pm

Re: CHCRF301E - Enrolement and Orientation Process

Post by jpp1 » Tue Feb 05, 2013 1:51 pm

Thank you so much for the help will take a look at the link you gave.
I feel like i'm going for a diploma with some of the questions.

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