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DOWNLOAD WON'T OPEN
Posted: Tue Nov 08, 2016 1:51 pm
by LisaJ
Hi,
All of a sudden, cannot open download.....it says, "update to latest version PDF, then has a pdf link. I clicked on link, and downloaded again. Restarted computer, then tried to open again.... same message comes up.
Help appreciated. Thankyou, Lisa
Re: DOWNLOAD WON'T OPEN
Posted: Tue Nov 08, 2016 2:30 pm
by Lorina
You have to download the template and open it directly from the Adobe Reader and it will work. Here are the steps:
1) Go to the Download page.
2) When you download the file, right click on the download file link and choose "Save Links As" on Firefox (or) "Download Linked File As" on Safari (or) “Save Target As” on Internet Explorer.
3) Save this file in a location on your computer.
4) Now minimize your browser and go to the folder location on your computer where you saved this file.
5) Double click on the filename to open it directly using the default Adobe Reader program. This should now open the file through your Adobe Reader instead of using the browser plug-in.
Please try the above steps and feel free let me know if you need more help.
,
Lorina