Scenario: Mrs Brown - Withdrew Child From Care
Posted: Thu Aug 04, 2016 5:00 pm
Unhappy
Mrs Brown, the parent of an 11 month old withdrew her child from the centre without any explanation after four months in care. Another parent tells the Director that she and the family have a mutual friend who said the family was unhappy that there seemed to be a different Educator in the room every day.
The child’s primary Educator had been on extended sick leave and there had been several casuals covering her absence. This was compounded by several changes in the roster which led to different staff working the early and late shift.
The Director had not informed parents of the reason for the many changes in staff.
2.What alternative strategy could have been put in place to cope with this team member’s absence (give a reason for your suggestion)?
Mrs Brown, the parent of an 11 month old withdrew her child from the centre without any explanation after four months in care. Another parent tells the Director that she and the family have a mutual friend who said the family was unhappy that there seemed to be a different Educator in the room every day.
The child’s primary Educator had been on extended sick leave and there had been several casuals covering her absence. This was compounded by several changes in the roster which led to different staff working the early and late shift.
The Director had not informed parents of the reason for the many changes in staff.
2.What alternative strategy could have been put in place to cope with this team member’s absence (give a reason for your suggestion)?
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