Scenario: Alice - Calling In Sick After BF Party
Posted: Fri Jul 17, 2015 4:46 am
Hi everyone on this forum,
I've just registered myself to this great site. My today's question is about a following scenario.
"Alice (20 yrs) rang and left an early morning message for the manager saying she would not be in today as she was sick. they service staff policy requires staff to speak directly to the manager. the manager knew that Alice had attended a 21st birthday dinner for her boyfriend the previous night.
a) The following day the manager arrives to speak to Alice. What should the manager say to Alice to remind her of the importance of acting with integrity?
b) What would you do if you were the manager in this situation to mentor Alice to reflect on her role within the organisation?
Alice, I understand that you had a busy and fun night yesterday and that you couldnt speak to me directly. However, Its a duty of care of an employee as well as the policy of the service to advise the manager beforehand.
That's all I've come up with the first one so far.
Any help would be highly appreciated.
I've just registered myself to this great site. My today's question is about a following scenario.
"Alice (20 yrs) rang and left an early morning message for the manager saying she would not be in today as she was sick. they service staff policy requires staff to speak directly to the manager. the manager knew that Alice had attended a 21st birthday dinner for her boyfriend the previous night.
a) The following day the manager arrives to speak to Alice. What should the manager say to Alice to remind her of the importance of acting with integrity?
b) What would you do if you were the manager in this situation to mentor Alice to reflect on her role within the organisation?
Alice, I understand that you had a busy and fun night yesterday and that you couldnt speak to me directly. However, Its a duty of care of an employee as well as the policy of the service to advise the manager beforehand.
That's all I've come up with the first one so far.
Any help would be highly appreciated.
,