Aussie Childcare Network Forum

how does your service communicate information to parents about specific incidents or sensitive issues that affect their child ?

I found the following in the Educational and Care Services National Regulations NSW:

Notification To Parents Of Incident, Injury, Trauma & Illness

The approved provider of an education and care service must ensure that a parent of a child being educated and cared for by the service is notified as soon as practicable, but not later than 24 hours after the occurrence, if the child is involved in any incident, injury, trauma or illness while the child is being educated and cared for by the education and care service.
Penalty: $2000.

Incident, Injury, Trauma & Illness Record

(1) The approved provider of an education and care service must ensure that an incident, injury, trauma and illness record is kept in accordance with this regulation.
(2) A family day care educator must keep an incident, injury, trauma and illness record in accordance with this regulation.
(3) The incident, injury, trauma and illness record must include—
(a) details of any incident in relation to a child or injury received by a child or trauma to which a child has been subjected while being educated and cared for by the education and care service or the family day care educator, including—
(i) the name and age of the child; and
(ii) the circumstances leading to the incident, injury or trauma; and
(iii) the time and date the incident occurred, the injury was received or the child was subjected to the trauma;
(b) details of any illness which becomes apparent while the child is being educated and cared for by the education and care service or the family day care educator including—
(i) the name and age of the child; and
(ii) the relevant circumstances surrounding the child becoming ill and any apparent symptoms; and
(iii) the time and date of the apparent onset of the illness;
(c) details of the action taken by the education and care service or family day care educator in relation to any incident, injury, trauma or illness which a child has suffered while being educated and cared for by the education and care service or family day care educator, including—
(i) any medication administered or first aid provided; and
(ii) any medical personnel contacted;
(d) details of any person who witnessed the incident, injury or trauma;
(e) the name of any person—
(i) whom the education and care service notified or attempted to notify, of any incident, injury, trauma or illness which a child has suffered while being educated and cared for by the education and care service or family day care educator; and
(ii) the time and date of the notifications or attempted notifications;
(f) the name and signature of the person making an entry in the record, and the time and date that the entry was made.
(4) The information referred to in subregulation (3) must be included in the incident, injury, trauma and illness record as soon as practicable, but not later than 24 hours after the incident, injury or trauma, or the onset of the illness.

Hope this helps,

,
Lorina

Thank u so much