Aussie Childcare Network Forum

Your Assignment Module Number and Heading: CHCRF511A Work in Partnership with Families to Provide Appropriate Care
Your Assignment Type: Standard Question
Currently Working in Childcare? No
Your knowledge: Beginner

Your Question?
Read the scenarios below and answer the related questions.
Orientation I: All About Harry
I was very nervous when I arrived at the centre for our first orientation visit. Harry (10 months) hadn’t slept well the night before – he had been awake every two hours so we were both feeling a little stressed. As I got Harry ready that morning I kept telling him that we were going to child care and that he would have lots of fun. Even as I was saying this I felt bad. I was going back to work and Harry was going to be cared for by strangers. He would be at their mercy and he had no way of telling me if he had been well cared for, if he had been cuddled or if he was scared.
I told Harry that his dad and I had carefully investigated this centre and had heard many good reports about it – the staff seemed really friendly and it looked clean and well maintained.
As I walked through the door the Director was waiting for me. She smiled and said she was pleased to see us and that she knew that I must be feeling a little anxious. She put her arms out to Harry and he went to her with a big smile. She then took us through to the nursery, all the time explaining to me what was happening in the room. We were introduced to the Educators and to several of the children. Harry’s primary Educator was wonderful.
She was very patient with all of my questions and was gentle with the children. She showed me the cot room and asked about Harry’s daily routine. She took lots of notes and asked lots of questions. I felt that she was genuinely interested in knowing all about Harry. Several times she commented on what a lovely nature Harry had and what a good job we were doing as parents. She asked how I felt about going back to work and reassured me that they would take very good care of Harry.
As we left on that first day I felt so relieved and was actually looking forward to returning the next day.
1. Identify the practices demonstrated in this scenario that have assisted in nurturing a true partnership with the parent.






















Orientation II: Getting to know you
Today Zennie is going to show me how she will plan to support Harry’s development. I was quite surprised when Zennie said that she would like me to help her set some goals for Harry. I didn’t think that I could be so involved! Yesterday we looked at the communication book which will tell me all the details of Harry’s day, what he ate, how long he slept and when his nappy was changed. Zennie sings a lot to the children and is always smiling. Harry just loves her. I have learnt some of the songs and have started to sing them to Harry at night before he goes to sleep.
2. How do the centre’s policies and procedures reflect quality care practices?






















Orientation III: Information sharing
It’s been three weeks since we started our orientation. Harry now gets excited when he sees the centre and always has a big smile for his Educator. Last night my partner and I took the time to read though the parent handbook. I was surprised by the number of policies they have. It was really reassuring to know that so many procedures are in place to ensure that care practices are consistent. I was really interested to read about the quality assurance process. My partner and I are looking forward to being involved in the service. There are a few things that I read in the handbook that I want to ask Zennie about today. She is such a kind and patient person. We feel so lucky to have her as Harry’s Educator.
3. Describe how you would explain the reason for having in place a range of policies and procedures for the operation of the service.




















Orientation IV: Happy family
Next week when I go back to work full time I know I am going to be sad because I will miss my little boy, but I will also be happy knowing that he is happy and safe with people who care about him and care about me as his mother. Zennie said I can ring her just to see how Harry is going and to reassure myself that he is ok. Zennie is so caring. She makes me feel so special and she really respects me as a parent. The orientation process has been great for Harry and me. Some of my friends felt that being expected to have a four week orientation was too much, but I’m so glad we did. Harry is happy, I am happy and my partner is happy. The orientation process also allowed him to get to know the Educators. We are looking forward to the family fun night and getting to know some of the other parents. The centre is now very much a part of our lives.
4. Why is an extended orientation process effective, especially for children under two years?

What is your answer so far or What have you done so far as an attempt to solve this question?
Help needed please... I'm a starter and I'm young .. i haven't really had experience also... please help Thank you

Description and Message:

Happy family
Question 2d
It helps them a adapt and know the environment educators and staff members

I hope this helps

I need help with all of it... Please

Why is an extended orientation process effective, especially for children under 2 years?

When first enrolling, an extended orientation process is effective for all children, however is especially for children under 2 years. It ensures all parties have sufficient time to get to know each other and exchange information. Orientation procedures allow the child to adjust to care by gradually increasing the period of time away from parent. Provides the opportunity for parent to ask questions and clarify information. Educator can use this time to observe the parent & child and ask questions and clarify expectations of parent. It also allows parent & child to get to know staff and children and gradually learn the daily routines and practices used at the centre and allows parent time to read relevant policies and seek clarification as needed.

Describe how you would explain the reason for having in place a range of policies and procedures for the operation of the service.

The centre has a lot of policies and procedures, to ensure that care practices are consistent. Also all Early Childhood Educators need to be aware of and comply with the policies, procedures and protocols of the Service in which they work. These are guidelines and practices developed to address legal, ethical and regulatory requirements and include: formal and informal practices used by the centre. Policies, procedures and protocols should be written in a professional manner and be clear, concise and offer guidelines which define how the Early Childhood Educator should behave in certain scenarios. Compliance with the policies, procedures and protocols of a Service is important as it ensures all staff are working in a consistent manner. Different scenarios would relate to different policies and will often require staff to follow a combination of several policies that suit the situation.