Aussie Childcare Network Forum

Your Assignment Module Number and Heading: CHCORG506E Work plans
Your Assignment Type: Case Scenario
Currently Working in Childcare? No
Your knowledge: Basic Knowledge

Your Question?
Scenario
Lara and Melanie are both working with the infants and toddlers.Lara has complained to you on three occasions in the last few weeks that Melanie always finds ways to get out of cleaning the children's toys and doing the laundry. She insists that Melanie is lazy and avoids housekeeping tasks. Melanie has also been to see you, complaining that Lara is always bossing her around and acts like she knows everything there is to know about caring for infants and toddlers. Melanie also complains that Lara often criticises her in front of parents.



How would a director solve this

Questions
Identify the issue
Clearly identify the desired outcome
Identify strategies to be put into place to achieve desired outcomes
What compliance with relevant guidelines and procedures will be required
How are the centre needs addressed
How are the individuals needs addressed
How are duty of care responsibilities being met
How are agreed timeframes met
What possible contingencies could happen
How will these contingencies be managed
How will this plan enhance or promote the organisation
Demonstrate the ability to identify a method for evaluation and/or monitoring
Demonstrate the ability to identify a time frame for evaluation and/or monitoring

What is your answer so far or What have you done so far as an attempt to solve this question?
I'm having trouble with answering these questions, I've tried but I don't understand them. Please help!

Description and Message:

So far I have identified the desired outcome and strategies but the rest of the questions I don't understand. Can you please explain the questions briefly to me?
The issue of this case scenario is the staff relationship, there has been a conflict between two staff members. Lara has been complaining about Melanie not cleaning toys and laundry and she insists that Melanie is lazy and avoids housekeeping tasks. Melanie complained about Lara being bossy. Also she complained that Lara criticises her in front of parents.

Clearly identify the desired outcome
To ensure that we build a team working environment so that staff will be aware of the roles and tasks that have been given to them.

Strategies
Discuss issue with staff individually
Have a chore list for the room and each day staff can have different task
Going over the policy and procedures
A thorough orientation process needs to be put into place for new staff members to ensure they are clear about their roles and responsibilities

Can someone please help with explaining the questions it's due in 4 days