CHCORG506E
Posted: Sun Jan 10, 2016 10:47 pm
Hi.. Can anyone tell me if I have answered this right or could anything be changed or added to my response.
Question 17
Suggest how each area of performance could be assessed by a supervisor in relation to a Certificate III trainee.
Performance Area
1. Technical and professional abilities: serving children’s
lunch in a hygienic and safe manner
Performance Assessment strategy - - Is aware of children having any allergies.
- Wearing gloves while preparing and serving lunch
- Makes sure the table is clean before providing food for the children
2. Leadership and management: undertakes a daily safety checklist
of the outdoor area and reports any hazards to supervisor
Performance Assessment strategy - - Makes sure the safety checklist is complete when the area is set up
- Is aware of what is hazardous for the children and staff members and brings it to the supervisor’s notice immediately
3. Communication: participates in team discussions
Performance Assessment strategy - - Supervisor observes during the team meetings if the trainee is actively communicating and taking part in discussions
4. Task and work output: completes all cleaning tasks in a safe and
timely manner and to the required standard
Performance Assessment strategy -- Makes use of the children’s rest times to perform the cleaning tasks
- Performs the tasks as per the daily cleaning checklist and also checks for additional tasks that needs to be done
- Uses gloves and appropriate cleaning materials and solutions as required
- Is aware of the surroundings and stores the cleaning chemicals in a safe manner
- Washing hands after performing the cleaning tasks and before going on to the next task and before caring for the children
- Thrives to keep the area clean and provide hygienic environment for the children
5. Relationships: works cooperatively with other educators to ensure
daily routines run smoothly
Performance Assessment strategy - - Takes active participation in the routine tasks
- Is aware of the children’s needs and routines and performs tasks without need for reminder
- Discusses with the coordinator and other staff members about the routine and takes active participation
6. Management and development of self: demonstrates effective time
management workplace assessment tasks.
Performance Assessment strategy - - Is regular and punctual
- Is on time and perform tasks on time
- Takes breaks when appropriate and safe to do so
- Gives complete importance for the children and their needs
Scenario
The following scenario documents concerns about an employee’s punctuality and is written in a subjective and unprofessional manner. Read the scenario and answer the related questions.
The Trouble with Carna!
03/06/14: Carna late again – does this person own a watch????
04/06/14: Carna arrived 15 mins late saying she couldn’t start her car – does she think I was born yesterday?
05/06/14: Carna actually arrived on time – a miracle!
06/06/14: Carna arrived on time again today, but she was in a very bad mood.
07/06/14: Carna 5 minutes late – I knew it wouldn’t last – a leopard never changes its spots!
Action: Give Carna a written warning that if she continues to be late she will be given notice to terminate.
Q - Rewrite the document so that the information is recorded in an objective and professional manner.
Answer - 03/06/14: Carna arrives late to work again
04/06/14: Carna is late to work by 15 minutes. Reason for her late arrival was because her car didn’t start
05/06/14: Carna arrived on time to work and started her shift
06/06/14: Carna arrived on time to work but was a little upset
07/06/14: Carna was late again to start her shift by 5 minutes.
Q - Describe how you would address this issue with the employee.
Answer - The employee should be called in for a formal meeting. It should be conducted where it is private. She can be given an opportunity to explain the reason for her late arrival on a daily basis. The director can enquire if she needs a change in the shift and if she needs her roster to be changed. The director can do it if possible and if it doesn’t affect for the smooth run of the service. Where the roster cannot be changed, the employee should be made to understand the reason why a roster is made, and the need for the staff to start on time and to comply with the children and staff ratio. She should be given a final warning but be given an opportunity to arrive on time and perform well at the service.
Q - With consideration to regulations and impact on service operations, why is it important for a manager to address this issue with Carna?
It is important for the manager to address this issue with Carna as the staff should be punctual and on time to work. There is a need to comply with the staff and children ratio and maintain the ratio. Where the staff arrives late it might be difficult to run the service smoothly. Children would have separation anxiety when the parents drop them off and the staffs need to be present for caring for the children. Where the employee is late often and no action is taken against it, other staff members may not be serious about the service and may not arrive on time.
Thank you in advance
Question 17
Suggest how each area of performance could be assessed by a supervisor in relation to a Certificate III trainee.
Performance Area
1. Technical and professional abilities: serving children’s
lunch in a hygienic and safe manner
Performance Assessment strategy - - Is aware of children having any allergies.
- Wearing gloves while preparing and serving lunch
- Makes sure the table is clean before providing food for the children
2. Leadership and management: undertakes a daily safety checklist
of the outdoor area and reports any hazards to supervisor
Performance Assessment strategy - - Makes sure the safety checklist is complete when the area is set up
- Is aware of what is hazardous for the children and staff members and brings it to the supervisor’s notice immediately
3. Communication: participates in team discussions
Performance Assessment strategy - - Supervisor observes during the team meetings if the trainee is actively communicating and taking part in discussions
4. Task and work output: completes all cleaning tasks in a safe and
timely manner and to the required standard
Performance Assessment strategy -- Makes use of the children’s rest times to perform the cleaning tasks
- Performs the tasks as per the daily cleaning checklist and also checks for additional tasks that needs to be done
- Uses gloves and appropriate cleaning materials and solutions as required
- Is aware of the surroundings and stores the cleaning chemicals in a safe manner
- Washing hands after performing the cleaning tasks and before going on to the next task and before caring for the children
- Thrives to keep the area clean and provide hygienic environment for the children
5. Relationships: works cooperatively with other educators to ensure
daily routines run smoothly
Performance Assessment strategy - - Takes active participation in the routine tasks
- Is aware of the children’s needs and routines and performs tasks without need for reminder
- Discusses with the coordinator and other staff members about the routine and takes active participation
6. Management and development of self: demonstrates effective time
management workplace assessment tasks.
Performance Assessment strategy - - Is regular and punctual
- Is on time and perform tasks on time
- Takes breaks when appropriate and safe to do so
- Gives complete importance for the children and their needs
Scenario
The following scenario documents concerns about an employee’s punctuality and is written in a subjective and unprofessional manner. Read the scenario and answer the related questions.
The Trouble with Carna!
03/06/14: Carna late again – does this person own a watch????
04/06/14: Carna arrived 15 mins late saying she couldn’t start her car – does she think I was born yesterday?
05/06/14: Carna actually arrived on time – a miracle!
06/06/14: Carna arrived on time again today, but she was in a very bad mood.
07/06/14: Carna 5 minutes late – I knew it wouldn’t last – a leopard never changes its spots!
Action: Give Carna a written warning that if she continues to be late she will be given notice to terminate.
Q - Rewrite the document so that the information is recorded in an objective and professional manner.
Answer - 03/06/14: Carna arrives late to work again
04/06/14: Carna is late to work by 15 minutes. Reason for her late arrival was because her car didn’t start
05/06/14: Carna arrived on time to work and started her shift
06/06/14: Carna arrived on time to work but was a little upset
07/06/14: Carna was late again to start her shift by 5 minutes.
Q - Describe how you would address this issue with the employee.
Answer - The employee should be called in for a formal meeting. It should be conducted where it is private. She can be given an opportunity to explain the reason for her late arrival on a daily basis. The director can enquire if she needs a change in the shift and if she needs her roster to be changed. The director can do it if possible and if it doesn’t affect for the smooth run of the service. Where the roster cannot be changed, the employee should be made to understand the reason why a roster is made, and the need for the staff to start on time and to comply with the children and staff ratio. She should be given a final warning but be given an opportunity to arrive on time and perform well at the service.
Q - With consideration to regulations and impact on service operations, why is it important for a manager to address this issue with Carna?
It is important for the manager to address this issue with Carna as the staff should be punctual and on time to work. There is a need to comply with the staff and children ratio and maintain the ratio. Where the staff arrives late it might be difficult to run the service smoothly. Children would have separation anxiety when the parents drop them off and the staffs need to be present for caring for the children. Where the employee is late often and no action is taken against it, other staff members may not be serious about the service and may not arrive on time.
Thank you in advance
