CHCDIV001 culture
Posted: Wed May 10, 2017 10:51 pm
Question 1. In your own words, explain the concept of social cohesion.
My answer did not satisfy the trainer
The concept of social cohesion
Social cohesion is created when one understands diversity and is willing to work together. How some one can move forward work together and create a positive environment about how people in a community. An understanding of diversity and willingness to be inclusive is required to create social cohesion.
Australia experiences some blocks to social cohesion, as discrimination occurs toward some groups of people. Some examples are provided here.
Bias
Gay, lesbian, transgender and intersex people are not accepted by all Australians due to their religion or a general bias.
Stereotyping
General bias and stereotyping can affect acceptance of some races/ethnicities, particularly non-English speaking people
Stigma
People with disabilities fight stigma in many situations; however, there are common social ideas that have been accepted such as disabled parking, ramps to buildings, workplace aids.
Question 2. Explain how economic circumstances of Australia are linked to diversity and how this impacts on different areas of work and life. Consider immigration and Australia’s welfare safety net.
My answer did not satisfy the trainer
Diversity and culture
Australia has a commitment toward diversity and culture and works within communities to provide education and support in order to enable a greater acceptance of diverse people.
Funding programs are available for a range of reasons and to a variety of Australians. Some examples are provided in the following information.
Diversity and social cohesion grants
The Diversity and Social Cohesion grant funds for not-for-profit organisations to promote respect, fairness and a sense of belonging and aims to support families, improve children
Multicultural arts and festivals grants
These grants allow for community groups and organisations to provide art or festivals projects that provide Australians with opportunities to experience cultural heritage and traditions, so encouraging social cohesion and mutual understanding.
Case study
Kye is a new educator and has minimal experience working within the industry. When lunch time arrives, pork and noodle stir fry is on the menu. Amend who is Jewish and isn’t allowed to eat pork, is attending on this day. Kye has been informed of all children’s allergies within the room along with other preferences set out by families. He is serving lunch to all of the children including Kye. The children all begin to eat the pork stir fry including Amend. Pat notices Amend is eating the pork and quickly removes the bowl from in front of him saying, ‘Sorry Amend I will get you something else!’ Amend frowns and puts his head down. Pat turns to Kye and says, ‘Did you not know that Amend isn’t allowed to eat pork?’ Kye shrugs laughing and says, ‘He’s not allergic, just let him eat it, he was enjoying it, I don’t know why people are so stupid with things they don’t let their children eat.’
Questions
(a). Was Kye valuing and respecting diversity in this situation and embracing inclusiveness within the lunch time routine? Explain your response.
(b). What should Pat do now to support Amend and Kye to enable a better outcome in the future? What further actions may Kye be subjected to once this matter has been dealt with by appropriate personal within the service?
My response is as follows that trainer is not satisfied
(a)
Although Key is a new educator with minimal working experience within the industry but he has been informed of all children's allergies along with other preferences. While serving lunch to all the children Key serves pork and noodle stir fry to Amend also who is a Jewish and is not allowed to eat pork. Amend is a child who does not know all about it and start eating pork. When bowl has been quickly removed from him he feels it bad which is clear from his facial expression and frowns and put his head down.
The matter relates to Jewish religion where eating pork is not allowed. Religion is often a dominating aspect of family life that has strong influence on the norms, beliefs, values and customs that determine the family culture. Many individuals and communities frame their desire and imaginings in religious or spiritual terms. Therefore,Key should respect their beliefs and provide quality outcomes for Amend and his family ,It is very essential for Key.
(b)
Conflict can actually be a positive event, as it indicates that people are thinking about what is happening and are willing to express their needs and ideas to bring about change. So the conflict should be resolved by Pat in a professional and non-biased manner and acknowledge the experience of each person. Key should respect the parties. Mutual problem solving approach should be adopted. Win-win solution should be the outcome of the process and choose the solution that is in the best interest of Amend. Use good communication skills to create and maintain goodwill and respect.
Use of six step frame work for managing conflict can also be used if the situation needs.
(1) Confront the conflict
(2) understand each other's position
(3) involve those affected by the decision
(4) define the problem
(5) search for and evaluate alternative solutions
(6) Agree up on and implement the best solution.
Case study
Sissy is 4 years of age and has recently moved from Singapore to live in Australia. She has been at the service for a month now. Her first language is Malay, in which she uses to respond to all educators and children. She is beginning to pick up a few words of English but continues to communicate in her home language. Many educators respond to sissy by saying ‘I don’t understand, and trying to get her to use English instead’.
Giving Sissy directions or routines to follow is quite a challenge as she doesn’t respond when being spoken to, instead turning away and putting her head down, sheltering her body away. During meal and snack times, even when encouraged with hand gestures, Sissy refuses to join the group and sit with the other children at the table. Sissy has made no friends and doesn’t respond to any of the educators either. Sissy sits on her own or plays independently with the same dolls and puzzle each time she attends.
Questions
(a) Describe three (3) ways educators could show respect when communicating with Sissy?
(b) Provide examples of verbal and non-verbal communication methods to interact with Sissy to enable her to feel respected and important within the program?
(c) Identify two effective strategies to communicate in the most efficient way possible when a language barrier exists.
my answers are and been considered not good response
(a) Educator can show respect by following ways :
1.Show empathy and understanding in our interactions, which not only provides the receiver with a sense of comfort and acceptance of what they are telling us, it also shows that you care and want to hear or discuss the matter or issue they are communicating. Clarify what someone is telling you.
2. Be courteous and polite. It helps you to communicate better. You have to deal with all kinds of people of different temperaments. It is a matter of etiquette and respect to consider other's feelings, culture and values.
3.Use words that everyone can understand. When interacting and using language to communicate with others, use words that every one regardless of age, race, abilities or culture can understand. The way in which you use words to communicate can also play a significant role in understanding. It is a mark of respect also.
Listen carefully
Open up emotionally
Focus your attention outwards
Withhold judgement
Offer help
(b) Examples of verbal communication:
Verbal communication occurs when a person puts across a message by speaking or making verbal sounds It can be:
Message can be sent to an individual, team or group
The message can be sent in person
The message can be sent over phone or via intercom
Examples of non verbal communication are as follows
Touching: Touching one person's hand or arm when talking may communicate that you are being friendly.
Glancing: Glancing away from the person you are communicating may tell them that you are not concentrating.
Proximity : If you are physically distancing yourself from the other person, it may indicate that you are uncertain.
if you stand close, it may show that you are demonstrating a need for intimacy.
(c) Two effective strategies to communicate in the most efficient ways when a language barrier exists.
A communication barrier is something that hinders effective communication. For example they do not speak the same language.To effectively communicate :
Information should be in the person's first language. If possible have the newsletter translated in to a family's first language
Use Imagery: There are endless ways we can use imagery as a representation of being inclusive and offering a culturally rich and stimulating environment and programmer the children and families. Examples of imagery include the use of photos, pictures, maps, language and text.
please help me
thanks in advance
My answer did not satisfy the trainer
The concept of social cohesion
Social cohesion is created when one understands diversity and is willing to work together. How some one can move forward work together and create a positive environment about how people in a community. An understanding of diversity and willingness to be inclusive is required to create social cohesion.
Australia experiences some blocks to social cohesion, as discrimination occurs toward some groups of people. Some examples are provided here.
Bias
Gay, lesbian, transgender and intersex people are not accepted by all Australians due to their religion or a general bias.
Stereotyping
General bias and stereotyping can affect acceptance of some races/ethnicities, particularly non-English speaking people
Stigma
People with disabilities fight stigma in many situations; however, there are common social ideas that have been accepted such as disabled parking, ramps to buildings, workplace aids.
Question 2. Explain how economic circumstances of Australia are linked to diversity and how this impacts on different areas of work and life. Consider immigration and Australia’s welfare safety net.
My answer did not satisfy the trainer
Diversity and culture
Australia has a commitment toward diversity and culture and works within communities to provide education and support in order to enable a greater acceptance of diverse people.
Funding programs are available for a range of reasons and to a variety of Australians. Some examples are provided in the following information.
Diversity and social cohesion grants
The Diversity and Social Cohesion grant funds for not-for-profit organisations to promote respect, fairness and a sense of belonging and aims to support families, improve children
Multicultural arts and festivals grants
These grants allow for community groups and organisations to provide art or festivals projects that provide Australians with opportunities to experience cultural heritage and traditions, so encouraging social cohesion and mutual understanding.
Case study
Kye is a new educator and has minimal experience working within the industry. When lunch time arrives, pork and noodle stir fry is on the menu. Amend who is Jewish and isn’t allowed to eat pork, is attending on this day. Kye has been informed of all children’s allergies within the room along with other preferences set out by families. He is serving lunch to all of the children including Kye. The children all begin to eat the pork stir fry including Amend. Pat notices Amend is eating the pork and quickly removes the bowl from in front of him saying, ‘Sorry Amend I will get you something else!’ Amend frowns and puts his head down. Pat turns to Kye and says, ‘Did you not know that Amend isn’t allowed to eat pork?’ Kye shrugs laughing and says, ‘He’s not allergic, just let him eat it, he was enjoying it, I don’t know why people are so stupid with things they don’t let their children eat.’
Questions
(a). Was Kye valuing and respecting diversity in this situation and embracing inclusiveness within the lunch time routine? Explain your response.
(b). What should Pat do now to support Amend and Kye to enable a better outcome in the future? What further actions may Kye be subjected to once this matter has been dealt with by appropriate personal within the service?
My response is as follows that trainer is not satisfied
(a)
Although Key is a new educator with minimal working experience within the industry but he has been informed of all children's allergies along with other preferences. While serving lunch to all the children Key serves pork and noodle stir fry to Amend also who is a Jewish and is not allowed to eat pork. Amend is a child who does not know all about it and start eating pork. When bowl has been quickly removed from him he feels it bad which is clear from his facial expression and frowns and put his head down.
The matter relates to Jewish religion where eating pork is not allowed. Religion is often a dominating aspect of family life that has strong influence on the norms, beliefs, values and customs that determine the family culture. Many individuals and communities frame their desire and imaginings in religious or spiritual terms. Therefore,Key should respect their beliefs and provide quality outcomes for Amend and his family ,It is very essential for Key.
(b)
Conflict can actually be a positive event, as it indicates that people are thinking about what is happening and are willing to express their needs and ideas to bring about change. So the conflict should be resolved by Pat in a professional and non-biased manner and acknowledge the experience of each person. Key should respect the parties. Mutual problem solving approach should be adopted. Win-win solution should be the outcome of the process and choose the solution that is in the best interest of Amend. Use good communication skills to create and maintain goodwill and respect.
Use of six step frame work for managing conflict can also be used if the situation needs.
(1) Confront the conflict
(2) understand each other's position
(3) involve those affected by the decision
(4) define the problem
(5) search for and evaluate alternative solutions
(6) Agree up on and implement the best solution.
Case study
Sissy is 4 years of age and has recently moved from Singapore to live in Australia. She has been at the service for a month now. Her first language is Malay, in which she uses to respond to all educators and children. She is beginning to pick up a few words of English but continues to communicate in her home language. Many educators respond to sissy by saying ‘I don’t understand, and trying to get her to use English instead’.
Giving Sissy directions or routines to follow is quite a challenge as she doesn’t respond when being spoken to, instead turning away and putting her head down, sheltering her body away. During meal and snack times, even when encouraged with hand gestures, Sissy refuses to join the group and sit with the other children at the table. Sissy has made no friends and doesn’t respond to any of the educators either. Sissy sits on her own or plays independently with the same dolls and puzzle each time she attends.
Questions
(a) Describe three (3) ways educators could show respect when communicating with Sissy?
(b) Provide examples of verbal and non-verbal communication methods to interact with Sissy to enable her to feel respected and important within the program?
(c) Identify two effective strategies to communicate in the most efficient way possible when a language barrier exists.
my answers are and been considered not good response
(a) Educator can show respect by following ways :
1.Show empathy and understanding in our interactions, which not only provides the receiver with a sense of comfort and acceptance of what they are telling us, it also shows that you care and want to hear or discuss the matter or issue they are communicating. Clarify what someone is telling you.
2. Be courteous and polite. It helps you to communicate better. You have to deal with all kinds of people of different temperaments. It is a matter of etiquette and respect to consider other's feelings, culture and values.
3.Use words that everyone can understand. When interacting and using language to communicate with others, use words that every one regardless of age, race, abilities or culture can understand. The way in which you use words to communicate can also play a significant role in understanding. It is a mark of respect also.
Listen carefully
Open up emotionally
Focus your attention outwards
Withhold judgement
Offer help
(b) Examples of verbal communication:
Verbal communication occurs when a person puts across a message by speaking or making verbal sounds It can be:
Message can be sent to an individual, team or group
The message can be sent in person
The message can be sent over phone or via intercom
Examples of non verbal communication are as follows
Touching: Touching one person's hand or arm when talking may communicate that you are being friendly.
Glancing: Glancing away from the person you are communicating may tell them that you are not concentrating.
Proximity : If you are physically distancing yourself from the other person, it may indicate that you are uncertain.
if you stand close, it may show that you are demonstrating a need for intimacy.
(c) Two effective strategies to communicate in the most efficient ways when a language barrier exists.
A communication barrier is something that hinders effective communication. For example they do not speak the same language.To effectively communicate :
Information should be in the person's first language. If possible have the newsletter translated in to a family's first language
Use Imagery: There are endless ways we can use imagery as a representation of being inclusive and offering a culturally rich and stimulating environment and programmer the children and families. Examples of imagery include the use of photos, pictures, maps, language and text.
please help me
thanks in advance