Monitor Customer Service To Meet Job Requirements
Posted: Sat Jul 23, 2016 10:34 am
Hi, can any one please help me with this question??
Q: Describe a situation that required you to monitor your own customer service to meet your job responsibilities at the centre.
a.Example
b. What was your role?
c. What was your responsibility?
d. What was your contribution to service delivery?
e. What resources did you require for this situation?
f. How did you monitor your work in this situation?
My answers so far is
a.I used to meet the parents every morning when they drop off their child, greet them with abig smile and check with them if they have anything to say about their child. And also welcome the children with warm cuddles to make them feel save and secure.
b. Meet the parents while they drop off their children.
Meet the children and settle them down.
c. Ensure that all the children feel safe, secure and more comfortable with their environment.
d. • Establish positive communication and partnerships with all families.
• Build Positive relashionship with children.
• work within a relevant legal and ethichal framwork.
• following the centre's polices
e.Using the code of ethics in relation to Children and families I will …
I'm wondering if i on the right track and I need u to describe me number f please
Q: Describe a situation that required you to monitor your own customer service to meet your job responsibilities at the centre.
a.Example
b. What was your role?
c. What was your responsibility?
d. What was your contribution to service delivery?
e. What resources did you require for this situation?
f. How did you monitor your work in this situation?
My answers so far is
a.I used to meet the parents every morning when they drop off their child, greet them with abig smile and check with them if they have anything to say about their child. And also welcome the children with warm cuddles to make them feel save and secure.
b. Meet the parents while they drop off their children.
Meet the children and settle them down.
c. Ensure that all the children feel safe, secure and more comfortable with their environment.
d. • Establish positive communication and partnerships with all families.
• Build Positive relashionship with children.
• work within a relevant legal and ethichal framwork.
• following the centre's polices
e.Using the code of ethics in relation to Children and families I will …
I'm wondering if i on the right track and I need u to describe me number f please
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